Privacy Policy

Hot Tag LLC (“we,” “us,” or “our”) operates the website at hottag.app and the Hot Tag mobile applications for iOS and Android (together, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

When you create an account, claim a profile, or interact with the Service, we may collect:

• Account Information: Email address, name, and profile photo (provided through Google OAuth or email registration)
• Profile Information: For wrestlers and promotions who claim profiles, biographical information, photos, social media handles, location, and other details you choose to provide
• User Activity: Events you mark as “Going” or “Interested,” wrestlers and promotions you follow, and page requests you submit

1.2 Information Collected Automatically

When you access the Service, we may automatically collect:

• Device Information: Browser type, operating system, and device type, and — if you enable notifications in our mobile apps — a push notification token
• Usage Data: Pages visited, time spent on pages, and interactions with the Service (website only — see Section 8), as well as diagnostic and crash data that helps us find and fix errors
• Location Data: Approximate geographic location based on your IP address or, with your permission, more precise location data to show nearby events

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Display personalized event recommendations based on your location and interests
• Enable wrestlers and promotions to manage their profiles and event listings
• Send you relevant notifications about events and platform updates (with your consent)
• Respond to your inquiries, comments, or requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraudulent or abusive activity
• Enforce our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Public Profile Information: If you claim a wrestler or promotion profile, the information you provide (bio, photos, social links, etc.) will be publicly visible on the Service
• Service Providers: We use third-party services to help us operate the Service, including Supabase (database and authentication), Vercel (hosting), Google (OAuth authentication and website analytics), Sentry (error and crash monitoring), OneSignal (push notification delivery), and Resend (transactional email). These providers may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency)
• Safety: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation

4. Data Storage and Security

Your data is stored securely using Supabase, which provides enterprise-grade security including encryption at rest and in transit, row-level security policies, and regular backups. Authentication is handled through Supabase Auth with support for Google OAuth and email/password login.

While we implement commercially reasonable security measures to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your account information through your profile dashboard at any time
• Delete Your Account: You can permanently delete your account and associated personal data at any time from your profile page or at hottag.app/account/delete. You may also request deletion by contacting us at the email address below. Deletion is immediate, except where we are required to retain data by law
• Opt Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails
• Location Data: You can disable location services through your browser or device settings

6. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information is collected, the business purpose for collecting the information, and the categories of third parties with whom the information is shared.

You also have the right to request deletion of your personal information and to opt out of the sale of your personal information. As stated above, we do not sell your personal information.

To exercise your rights under the CCPA, please contact us at the email address below. We will not discriminate against you for exercising any of your CCPA rights.

7. Children’s Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at the email address below.

8. Cookies and Tracking Technologies

The Service uses essential cookies to maintain your session, remember your preferences, and authenticate your identity. On our website, we also use Google Analytics, which sets first-party analytics cookies that help us understand how the Service is used; this data is not linked with third-party data for advertising purposes and is not shared with data brokers. We do not use advertising cookies, and we do not track you across other companies’ apps or websites. Our iOS and Android apps do not load analytics at all — the only cookies used within the apps are the essential cookies that keep you signed in. Our third-party service providers (Supabase, Vercel) may set their own cookies as necessary to provide their services.

9. Third-Party Links

The Service contains links to third-party websites, including ticket sellers, social media profiles, streaming platforms, and wrestler merchandise stores. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as maintaining event history records).

Publicly posted information associated with claimed wrestler or promotion profiles may be retained as part of the platform’s historical record, even after account deletion, unless you specifically request its removal.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy and, where appropriate, through additional notice on the Service. Your continued use of the Service after changes to the Privacy Policy constitutes your acceptance of those changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact us at:

Hot Tag LLC
Email: privacy@hottag.app